Leadership Support Officer

You are a Leadership Support Officer who will deliver a first class, flexible, responsive and confidential service to Directors, across the organisation. Your role combines the elements of a traditional PA service with modern business support activities.

Your next role

A key source of support, the role is wide-ranging and varied. You will tackle everything from diary management, arranging meetings, producing presentations and reports, maintaining databases, minute taking and a variety of other business support tasks.

This role is 37 hours per week.

You will build extensive relationships across the organisation; have lots of opportunity to learn more about our work, gaining new insight and skills that will serve you well in the future.

• Excellent ICT skills and experience of using of MS Word, Excel, PowerPoint, Project and Outlook, and using these tools to develop creative solutions to support projects and key activities.


• Experience of PA and business support activities to senior leaders in a large, complex organisation


• A good level of literacy and numeracy skills equivalent to GCSE including basic budget management experience


• Experience in dealing with difficult and challenging complainants in a calm and patient manner


• Experience in providing administrative project management support, including producing project documentation


• Ability to liaise and communicate with others verbally and in written format, liaising with team members (including the senior leadership team) to challenge and influence prioritisation of activities and meetings and ensuring that actions are being delivered to time


• Awareness of customer needs and expectations within a business support environment


• Ability to work as part of a team


• Ability to be flexible and adaptable across a range of tasks, working for a range of people and providing cover for other members of the Leadership Support team when required.


You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.