IT Business Support Analyst

Join us at Hobart where innovation meets execution. As part of our ongoing growth, we are adding an additional head to our dynamic team. We are on the hunt for a meticulous IT Business Analyst to enhance our technology landscape, ensuring we stay ahead in delivering cutting-edge solutions to our stakeholders.,

• Partner closely with stakeholders to conceptualise solutions, ensuring their needs are articulated and met through rigorous analysis.


• Employ industry-recognised techniques such as interviews, workshops, and brainstorming to extract both functional and non-functional requirements.


• Create detailed documentation like requirements catalogues and user stories, supported by "as is" and "to be" process flows and data models.


• Prioritise needs effectively using methods like MoSCoW to keep projects aligned with business goals.


• Identify and evaluate potential technological solutions, assessing them for technical and business suitability.


• Oversee the creation of comprehensive testing and validation documentation, including success criteria, test scripts, and plans.


• Coordinate all testing activities, engaging with internal and external parties to ensure smooth execution.


• Develop training materials, demos, and manuals to empower stakeholders to leverage new solutions effectively., Contribute to a culture that prioritises safety, compliance, and equal opportunities.


• Enjoy a collaborative environment where your skills in requirement gathering and solution delivery will directly impact our business success.
  
  Proven expertise in JavaScript, C#, SQL database scripting, and administration.


• Proficiency in Excel, PowerBI, HTML, and ASP.NET.


• Experience with Microsoft Cloud Solutions.


• Exceptional communication skills and a keen eye for detail.


Desirable Attributes:

• Certifications in Microsoft Dynamics 365, .NET, SharePoint, or other MS-Stack components.


• Strong background in testing, troubleshooting, code review, and quality assurance.


• Familiarity with Agile methodologies.