Import Coordinator

The purpose of this role is to own the management of our inbound container deliveries from order stage, through to delivery UK ports and further onto the final destinations. You will be part of a wider supply chain team where having up-to-date accurate, transparent information is vital to the operation. You will utilise your organisational and data management skills to create and deploy an effective suite of reports that maximise availability and identify and inbound challenges, suggesting corrective actions and strategies to avoid disruptions in supply. You'll communicate daily with our far east agents and challenge them to improve whilst working collaboratively with your wider peer group.
This is a remotely based role with the requirement to travel to Bridgwater or Pineham, Northamptonshire once a month.,

• Coordination with internal teams to ensure on-time delivery of all imported goods.


• Support Supply Planners & Warehouse teams with forward capacity planning


• Regular monitoring, reporting and cleansing of back orders, open orders, open purchase orders.


• Manage the tracking of inbound containers and updating the system(s) with accurate estimated time of arrival at the warehouse


• Liaising with Third Party Logistics partners for storage and distribution of goods through to the network.


• Forecast future inbound activity in order to plan capacity


• Track and report on Performance vs. Plan


• Work with wider SC team to proactively manage any stock outs/service level issues


• Reviewing weekly/monthly 3PL performance on work carried out.


• To be able to communicate effectively between Supply chain, Distribution, Overseas agents, Freight forwarders, shipping lines and Domestic 3PL operations.


What you'll bring

Teamwork and collaboration - Develops strong cross functional relationships. Recognises the dependencies across different functions in order to drive business success

Planning and organising - Understands own and business priorities. Plans effectively and monitors progress towards achievement of plans. Investigates possible roadblocks and develops contingencies to redirect tasks so momentum is not lost.
Commercial/Business awareness - Demonstrates a strong understanding of the business and uses knowledge to identify opportunities to increase commerciality. Keeps up to date with competitor activity and wider market trends
Analytical - Goes beyond analysing factual information/data to develop a conceptual understanding of the meaning of a range of information. Notices when data appears wrong or incomplete, or needs verification
Change/continuous improvement - Responds and adapts positively to changing circumstances. Looks for improvements and drives change through teams. Rises to the challenge, accepting risk and uncertainty as normal. Anticipates impact of change; plans how to shift gears
Problem solving - Identifies and evaluates problems and possible causes to determine root causes and impacts. Research issues thoroughly and use sound judgement. Uses expertise in policies and procedures to make recommendations for addressing these.
Decision/Action orientated - Acts decisively to implement solutions and resolve a crisis. Tough and assertive when necessary while showing respect and positive regard for others. Encourages action orientation in others, particularly in team members and motivates them accordingly.
Resilience - confident to challenge constructively when the situation demands it and can anticipate positive outcomes to difficult situations and helps others do likewise. Guides and encourages others to remain resilient under challenging situations. Comfortable operating in a volatile, uncertain, complex and ambiguous environment.

We're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies. Backed by Travis Perkins plc, our freedom to operate as a nimble, entrepreneurial business means we're now well established and have even bigger plans. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. So, our colleagues in our Head Office and Contact Centre in Bridgwater, at our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and in our network of over 450 branches throughout the UK, work together to get the job done. And with plans to open another 60 branches this year, we always have opportunities for great retail professionals who want to grow with us.