Housing Service Support Assistant (Maternity Cover)

Lancaster City Council are currently recruiting for a Housing Service Support Assistant for our Council Housing Department. You will provide essential administrative support to the department, dealing with customer queries and undertaking a range of case-working duties., At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

This role involves working in a fast-paced environment and for this reason, you will be expected to be flexible in line with the needs of the business, as the role may vary from day to day. A professional and confidential approach is always required, and strong communication skills are essential.

Essential Skills Required:

PC Literate, fully competent with Outlook, Excel, and Microsoft packages
2 years administrative experience
Excellent organisational and communication skills
Please see the full job description for full details of the role and both the desirable and essential criteria., You will identify with our organisational values of Pride, Ownership, Working Together and Ambition., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

The hours for this post are 37 hours per week, this is a Hybrid role, though you will be required to work from Lancaster Town Hall on a Wednesday, Thursday and Friday each week. Core Business Hours are 9am - 5pm.

Full equipment will be provided.

The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post. Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm., Lancaster is a great place to work, as well as being part of something special you will also benefit from:

Generous annual leave allowance
Local Government Pension Scheme
A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.