Housing Options Team Assistant

Cheltenham Borough Council

Housing Options Team Assistant

£28496

Cheltenham Borough Council, Cheltenham

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ad3504f6809b429e892acf106a909454

Full Job Description

Working as part of the Housing Options Team providing a high quality, customer focused service to the public including providing a comprehensive service to households who are in needing of housing, threatened with homelessness, or who are homeless.

You will be the main point of contact for Homeseekerplus enquiries.

The focus of the job will be providing administrative support to the Housing Options Team, maintaining the housing register (homeseekerplus), and provision of key data and performance reports across the team.

Acting as the first point of contact for enquiries from customers and triaging who is best place to assist.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.