Health and Social Care Co-Ordinator

We are looking to recruit a Health and Social Care Coordinator on a permanent full time contract within the Paignton and Brixham Intermediate Care team supporting the front end services based at Kings Ash House, Paignton.
As a H&S Care Coordinator, you will provide a single point of co-ordination for all incoming Health & Social Care enquiries received.
Elsewhere, you will provide a consistent point of contact for members of the public or professionals. To undertake conversations to identify needs and risk and collate accurate and appropriate information to refer to the multi- disciplinary team or other Community Led and Voluntary/ Statutory services.
To Carry out social care assessments, apply eligibility and contribute to multi-disciplinary assessments in accordance to the Care Act 2014. To Provide advice and information where appropriate and to provide short-term management of a caseload as well as formulating support plans.
Health Careers |, + To collate referral information to identify risks, needs and eligibility
+ To Co-ordinate a caseload working alongside a multi-disciplinary Team
+ To research a variety or IT solutions
+ To undertake Social care assessments ensuring you work within a legislative framework including the Care Act
+ To commission appropriate Health and Social Care Services in accordance with current eligibility and liaise with Service Users, carers, families and colleagues
+ To formulate/contribute to detailed support plans/summary of needs and contribute to setting goals and objectives based on assessments carried out.
+ To endeavour to meet identified goals in the most cost effective way
+ To explain the financial assessment process to service users and ensure referrals are made to the Financial assessments and benefits team
+ To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly
+ To Co-ordinate a caseload working closely with other members of the multi-disciplinary Team
+ To communicate with members of the public, unpaid carers, family members, other professionals, colleagues and external partners over the phone, face to face and using IT solutions

Working for our organisation
Why work with us - The HSCC Paignton & Brixham Team consists of 10 Team members who respond in a timely and efficient way to the needs of our Community by providing easy access to advice/information & support relating to Health & Social Care, including: O.T., Physio, Community Nursing and Social Care for the Population of Paignton & Brixham.
The team aim to deal with what they can today and only pass on work where necessary. Responding to incoming enquiries in relation to Community Health and Social Care needs, carry out social care assessments as well as identifying risk, priority and needs. Our team co-ordinate hospital discharges for patients and the Intermediate Care caseload. The team work on a rota basis 7 days a week.

Detailed job description and main responsibilities
+ To communicate with members of the public, unpaid carers, family members, other professionals, colleagues & external partners over the phone, face to face and using IT solutions
+ To be able to work in an extremely demanding, pressured and stressful environment with constant interruptions by telephone, colleagues and professional office visitors, all relating to current cases or new enquiries
+ To be able to collate appropriate information from a variety of sources relating to individuals, their needs and support network and to apply eligibility
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.