Head Cardiac Physiology Invasive Lead

Please refer to Job description for full details. Take a lead role in communicating complex, sensitive or contentious issues, such as changes to service, roles and responsibilities, process and system changes. This will involve robust negotiation and influencing skills. Support the implementation of effective communication and engagement with patients, carers and other sectors. Lead in the handling of complaints and incidents to ensure early and satisfactory resolution of concerns, ensuring actions are taken to support learning requirements. Ensure that day to day staffing and resources meet the needs of services. Analyse departmental performance, identifying patient needs, staff issues, and improvement opportunities. Reporting findings and recommendations and lead the development and implementation of improvement actions. In conjunction with key stakeholders, assist in comprehensive service capacity mapping and demand profiling to inform the service delivery and workforce plans and to
monitor achievements. Assist with the production of business cases, options appraisals, briefing documents and bids, including new training programmes, service developments, and national bids. Collaborate with Service and Senior Operational Manager in business cases where appropriate to support increases in demand affecting capacity assessing/ implementing different ways of working. Be responsible for a complex caseload including providing expert opinion for other members of the multidisciplinary team, including medical staff, allied health professionals, own and other clinical departments. To demonstrate a high standard of clinical and physiological proficiency in a wide range of CRM/Cath Lab investigations and procedures.