General Services Manager - London

We're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
The General Services Manager is responsible for the daily planning and operation of the Cleaning, Security, Waste Management and Pest Control services for our client head office in London.
The key portfolio elements include but not limited to:

• Manage the cleaning, security, pest control, washroom services, towel provision and waste management within the guidelines of the client and 14forty FM Support Services.


• The General Services Manager to manage and train the above teams to deliver customer satisfaction and profitability, within all company policies, procedures and contract service level agreements.


• To champion best practice across all departments within the site and act as the driver for change in pursuit of continuous improvement


• To safely manage all daily activities and to work effectively and adhere to all company local procedures and instructions.
  
  Experience managing a cleaning service in a corporate, office building, with high attention to detail and very exacting standard of cleaning.


• Ability to provide recommendations and share expertise with client on a ad-hoc cleaning queries.


• Experience in managing a 24/7 security service, with emphasis on concierge services.


• The ability to understand and have experience balancing 5 customer service with the the safety and security of the site.


• Experience of managing a large team of 30+


• Experience preparing and resenting high quality presentations directly to the client property team


• Financial experience managing services over 1 million to site.
  
  About UsWe ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:


• 28 days holiday inc. bank holidays (increasing by 3 days after 2 years service)


• Financial wellbeing programme and preferred rates on salary finance products


• Aviva Digicare - Free annual healthcare check


• Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.


• Pension scheme and Life Assurance


• Employee Assistance Programme


• Holiday purchase scheme


• Sharebuy Scheme


• Recognition awards including Be a Star peer recognition and Long Service Awards


• Employee networks created and led by employees for employees


• Exclusive Benefits & Wellbeing site (Perks at Work)


• Entertainment, Health &Wellbeing and Travel discounts


• Shopping discounts - Save up to 15%at high street and online stores by purchasing Shopping Cards


• Vodaphone discounts


• On-going training & development and career pathways


Your workplace, but better.

Whether you're a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus - to deliver great service and a seamless experience for our clients. In return, we'll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential!
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!