Fulfilment Operations Team Leader - Croydon

We are looking to welcome a Fulfilment Operations Team Leader to lead our amazing Croydon store.

Your remit will be to reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicate objectives and goals on a daily basis, whilst coaching and develop the operational teams.,

• Lead the Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.


• Take direct lead with identifying, recruiting, retaining, and developing the many talents in the Fulfilment Operations team, to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.


• Maintain a clean, organized, and safe working environment throughout the unit and secure that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.


• Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift and equipment planning, create co-worker's quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyze existing workload to secure daily volume handling and meet seasonal needs.


• Support the implementation of the Customer Fulfilment Sustainability agenda in the assigned unit operations environment
  
  Relevant experience and proven performance in retail and/or logistics role


• Minimum of 2 years' experience in leading people with proven record of successful leadership delivering both business result and people development.


• Proven experience in working through others, set priorities, delegate responsibility, and give open and honest feedback


• Business-minded approach with a clear customer focus and ability to meet agreed budgets and goals



• Good computer skills Ability to implement structural way of working within the area of responsibility


• Ability to communicate confidently and clearly in English


• Problem-solving experience.
  
  This role offers a starting salary of £29,943 per annum, based on competence & experience.


• 39 hours per week, working hours will support the needs of the business.


• IKEA is a Living Wage Foundation Employer.


WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.


• 15% Co-worker discount & I-Benefits discount portal helping you save £100's on High-street retailers


• Free & Confidential Employee Assistance Program and Wellbeing Portal


• Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate


• X3 Life Assurance, enhanced statutory pension contributions & interest free loans


• 28 days holiday for our full-time co-workers (part time co-workers have a pro-rata equivalent)


• Enjoy a Christmas present every year as well as an additional day holiday given during the festive period


• Family Friendly policies & benefits


• Commitment to your development throughout your IKEA career, starting on your first day


• Free on-site parking (Not Hammersmith or Greenwich)


.. as well so much more!