FRS Distribution Supply Technician (24 hour)

This FRS Distribution Supply Technician (24 hour) will report to the Field Staff Supervisor and will work within Network Operations based in our North London (Pratt Street) office. You will be a permanent employee.,

• Ensure rapid and safe response to emergency calls as directed by Network Operations or local office.


• Provide regular updates via verbal and mobile electronic handheld devices following procedures, this includes the capturing of detailed information including photographs and associated internal forms.


• Provide and accurate information on fault conditions, carry out initial fault location and liaise with local staff on repairs.


• Investigate voltage complaints and install test equipment


• Carry out Authorised Person (AP) duties.


• Carry out idle service inspections., Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.


Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

You will preferably be from an electrician's background, authorised for LV switching and fuse replacement, it also possible that they will have developed metering skills.

Training will be offered to all staff to identify customer internal wiring/metering issues, LV network faults, and the installation of temporary LV generators, and several auto-reclosure devices.

You are likely to be qualified up to a minimum of Level 2 City & Guilds 2339 or equivalent, up to City and Guilds level 3 & 4 (ONC/HNC) or equivalent in Electrical Engineering.,
• Work in a team.


• Customer-focused and develop a good rapport with customers.


• Hold a Clean UK Driving Licence


• Have a good level of competence on a computer.


• Be willing to enhance their skills to fit our needs.


If you do not possess the necessary qualifications, they would be appointed to an alternative lower indicative salary range. A clear development plan would be agreed to enable you to progress to the correct indicative salary.

You will attract a salary of £39,185.00 per annum (depending on experience)

27% shift allowance + Inner

Inner London Weighting - £5.399.59

One Network Payment - £635.57

Non-Canteen Allowance - £293 and a bonus of 3%.

If you are successful, you will need to undertake a medical and DBS reference check

Close Date: 29th April 2024

We also provide the following additional benefits

• Annual Leave


• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)


• Tenancy Loan Deposit scheme


• Tax efficient benefits: cycle to work scheme


• Season ticket loan


• Occupational Health support


• Switched On - scheme providing discount on hundreds of retailers products.


• Discounted access to sports and social clubs


• Employee Assistance Programme.


Nature and Scope:

You will be required to demonstrate a responsible and safe approach to unplanned hazardous situations. You will deal with members of the public, emergency services and local authorities when representing UK Power Networks in emergency situations. You will work as part of an emergency response team covering a 24-hour shift rota pattern.

The shift patterns will consist of a 24-hour rota of one person teams who will pair up when working night shifts, you will attend one off no supply calls and several other types of network incidents.

The shift pattern consists of the following shifts.

• Earlies - 0700-1600


• Lates - 1300-2300 or 1400-2300


• Nights - 2200-0700 or 2300-0700


Opportunities for standby duties may arise in the future once you have achieved their LV fault switching authorisation.