Go to job search

Front of House Receptionist

KXU London

Front of House Receptionist

£23795

KXU London, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: df4dad9c83ff4db2a1de4fa5e04179d4

Full Job Description

  • Greet & sign in every client to their class

  • Respond to customer queries in-person, over the phone, & email in a timely manner (escalating when appropriate)

  • Conduct gym tours for prospective clients & proactively sell memberships, food & beverages, and other offerings

  • Sell and make high quality protein smoothies, handling pre-orders and on-the-go purchases

  • Ensure the working environment is kept clean and tidy

  • Deliver the highest level of customer service, learning the names of regular clients, and ensuring all customers feel welcome

  • Ensure a relaxed, welcoming and professional atmosphere at all times

  • Carry out any reasonable requests made by management

    The successful applicant must have relevant experience in a similar environment and have a passion for fitness and providing 5 star luxury customer service., Excellent customer service skills

  • Excellent verbal & written communication skills

  • Ability to work well under pressure and prioritise work in a fast-paced environment

  • Cooperates well within a team

  • Planning & coordination skills

  • Maintain professional demeanour

  • Administrative skills

  • Attention to detail

  • Barista training preferred but not required


    • This position involves weekends, with a combination of morning, daytime and evening shifts.,
  • GCSE or equivalent (preferred), Customer service: 1 year (preferred)

    Founded in 2002, KXU is a sister venue to KX private members health club. At the forefront of excellence in health, fitness, nutrition and wellbeing; we use a holistic approach to wellness that is all encompassing and individually tailored.

    Discounted or free food

  • Employee discount

  • Free fitness classes

  • On-site gym

  • Store discount


    • Schedule:
  • Monday to Friday

  • Weekend availability