Food and Beverage Manager

Responsible for Club's dining services and all food and beverage production throughout the Club. Supervise and oversee all activities, organisational execution, staffing, planning, purchasing and maintaining budgets of the food and beverage department and its team. Monitor compliance with food hygiene standards and procedures. Forecast, plan and manage orders, team and finance via maximising sales and revenue through customer satisfaction and employee engagement., Manages and coordinates the restaurant, functions, Halfway Hut and Pulse Café at the Club - consulting with the Club Director/ General Manager, Head Chef, Events team and other departments with a view to ensuring the delivery of a high-quality service.

• Provides a capital request for all necessary equipment and recommends facility renovation needs.



• Responsible for cash and charge procedures, guest check analysis, tip reports, ticket controls and daily sales reports and analysis.



• Leads in the recruitment, training and supervision of the entire team, and is responsible for their performance management using the appropriate appraisal system.



• Approves the organisational chart, staffing and scheduling plans.



• Assures that all standard operating procedures for revenue and cost control are in place and consistently followed in the food and beverage department.



• Helps plan and approves external and internal marketing and sales promotion activities for the department's outlets and special club events.



• Working closely with Central support on menu items, pricing and menu designs for all outlets, special events and banquet events.



• Monitors purchasing and receiving procedures to ensure proper quantity, quality and price for all purchases whilst maintaining good relations with the suppliers.



• Addresses customer complaints and advises the Club Director/ General Manager about appropriate corrective actions taken.



• Monitors appearance, upkeep and cleanliness of all equipment and facilities.



• Monitors employee dress codes according to policies and procedures.



• Monitors and manages physical inventory and carries out stock takes as necessary.



• Responsible for closing of rotas within deadlines to ensure correct payroll is submitted and operated within the budgetary requirements.



• Sets up regular catch-up meetings with the team and participates in senior management meetings.



• Ensures that all new team receive the appropriate safety instructions and training; establishes and enforces all safety policies and procedures.



• Works with the Head Chef to ensure that health and safety requirements in the food and beverage operation are strictly adhered to.



• Carries out Duty Management responsibilities as and when required.



• To ensure a high degree of personal presentation and hygiene in line with the company's dress and appearance policy.



• To be a positive ambassador for the Company's CARE values at all times.



• Responsible for supporting with Feed-It-Back in relation to the department



• Duty Management shifts as and when required


Licences and Requirements:

• Premises Licence.


• Food safety certification and/or HACCP certified.


• Enhanced Disclosure and Barring Service (DBS) check


• CPR, First Aid, or AED certified
  
  Restaurant management: 1 year (preferred)


• Bar management: 1 year (preferred)


• Hospitality: 1 year (preferred)


• Customer service: 1 year (preferred)


• Management: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)
  
  In addition to a competitive salary, we offer an excellent range of staff benefits, including


• Complimentary use of health club, group exercise classes and golf facilities


• Competition play for team members with a golf handicap


• Your Birthday OFF!


• 50% off when you stay at our hotels


• 70% off meals on duty


• 25% off food, drink, retail and spa treatments at other times


• Discounted membership for a friend or your family membership


• Free Parking


• Uniform provided


• Learning and Development programs


• Employee Assistance Programme


• Opportunities to grow and develop within the group


• Cycle to Work scheme


• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.


Job Type: Full-time

Pay: Up to £34,000.00 per year,
• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Free fitness classes


• Free parking


• Gym membership


• Health & wellbeing programme


• On-site gym


• On-site parking


• Store discount


Schedule:

• 8 hour shift


• Day shift


• Monday to Friday


• Night shift


• Weekend availability


Supplemental pay types:

• Bonus scheme