Female Support Worker

ILS Case Management

Female Support Worker

£27123

ILS Case Management, Bedford Place, City of Southampton

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 047610c342ba48f689bf919cac34e187

Full Job Description

Days & Hours: 30-36 hours average per week available based on a 4-week rota, to include days, nights and weekend shifts with a minimum of 1 weekend off a month. Shifts are 10, 14 or 24 hour blocks 8am-6pm, 6pm-8am or 24 hours. You will be expected to possibly take Rosie on holidays and provide cover for other team member's annual leave and sickness. Day shifts are 8am-6pm and night shifts are 6pm-8am. The nights are sleeping nights from 11pm-8am., Essential: Supporting adults with epilepsy, learning difficulties and ABI. Flexibility.
Desirable: Experience motivating young adults with learning difficulties or ABI.
Accommodation (while on duty): Good sized double bedroom with separate bathroom, if working sleeping nights.
Interviews Week Commencing: As and when applications are received. these may be held by video calling
Start Date: Depending on availability and satisfactory employment checks, DBS & references.
Would you like to join a great support team and work with Rosie, she has a great sense of humour, an animal fan and a coffee lover!
Introducing Rosie
Rosie, born in 1990, lives independently in her own home. She has a good sense of humour and is lovely to be around. Her Mum is very important to her, along with animals and coffee! She has a great support team around her of people she likes and generally gets on well with most people. She needs help to motivate herself to do some activities. Rosie likes to be treated like an adult and has a weekly planner to help her keep up with what she has to do. She enjoys clothes shopping (but not food shopping) and going out for coffee. She responds well to being given one instruction at any one time.

Resulting from a head injury, Rosie has epilepsy, learning difficulties and a visual impairment. She requires one to one care for all of her personal, domestic and social needs, in addition to supervision for her epilepsy. The central role of the Support Worker is to assist Rosie to live a full and active life, enabling her to be as independent as possible and meet her potential. The Support Worker has a general role in promoting Rosie's learning, care and independence in the home and community.

The role will also involve working alongside Rosie in her own home and assisting her to manage and participate in everyday life-skills, including working at a City Farm and helping to look after the animals there, as well as keeping fit and healthy through activity. You will also be expected to assist with client related domestic chores, such as helping to clear up following kitchen tasks, tidying her room, ensuring her equipment is clean and tidy and processing her washing. It is essential that the Support Worker is prepared to assist with these tasks to ensure the smooth running of the Rosie's home and to work co-operatively with Rosie, the Team Leader and/or the Case Manager, to offer her the best opportunity to fulfil her potential.

This is wonderful opportunity to join a supportive care team where you can make a real difference to Rosie's life by maximising her opportunities and promoting her independence wherever possible. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion., Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance with paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

It would be great to receive your application if you have the following skills/behaviours:

  • Female due to providing personal care


  • Experience with working with Acquired Brain Injury and Epilepsy

    Experience of working 1:1 with clients independently

    Flexibility around shift times and ability to cover for other staff members sickness and leave.

    Confident and comfortable working in Rosie's own home and sensitive to the needs and wishes of her and her family

    Can demonstrate commitment and passion for meeting Rosie's needs

    Can demonstrate empathy and understanding in an appropriate and professional manner

    A team player who understands the importance of feedback to qualified members of the team

    Can develop productive and professional relationships with others

    Actively creates an inclusive environment respecting diversity

    Good organisational skills who can adhere to standards and quality requirements

    Friendly, approachable with a proactive and encouraging approach

    Punctual, patient, reliable and trustworthy

    Can maintain an excellent level of confidentiality

    Good verbal & written communication skills and IT literate

    Able to think creatively and to use initiative

    Willingness to work flexibly and cover shifts, sometimes at short notice

    A full driving licence and a car which can be used for work (endorsements to be disclosed)

    ILS provide Case Management and Rehabilitation Services on a nationwide scale.
    When a persons life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence.
    ILS recruit on behalf of their clients and therefore, if you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

    For more detailed information about working as a carer or support worker for ILS, please visit: http://www.indliv.co.uk/about-us/careers/work-as-a-carer-support-worker
    Our Company Values
    We are Supportive. It matters to us that our clients and staff know that we care.
    We have Integrity. We can be trusted to work in a professional, honest and transparent way.
    We are Client Centred. We put our client's aspirations at the centre of everything we do.
    We are Quality Focussed. We set high standards and aim to exceed them.
    We are Positive. We find solutions and empower others.
    You must create an Indeed account before continuing to the company website to apply

  • Pay Rate 1: £12.37 per hour, Monday - Friday, 7am to 6pm

  • Pay Rate 2: £11.37 per hour, Monday to Thursday, 6pm-11pm and Friday, 6pm to 8pm (Day shift hours and Waking Night hours, if disturbed)

  • Pay Rate 3: £13.04 per hour, Friday, 8pm to 11pm. Saturday, Sunday and Bank Holidays, 7am to 11pm (Day shift hours and Waking Night hours, if disturbed)

  • Pay Rate 4: £National Living Wage (dependent on age), Monday to Thursday, 11pm to 7am, Sleeping Nights

  • Pay Rate 5: £National Living Wage + £1 (dependent on age), Friday, Saturday, Sunday and Bank Holidays, 11pm to 7am, Sleeping Nights


  • Driver required? Essential
    Driving Client's Car? No.
    Using Own Vehicle for work purposes? Yes, you will need your own car, insured for business purposes to transport Rosie and to attend training and Team Meetings, £11.37 - £13.04 per hour (full pay rates listed above including sleeping nights)
    On-going training & support provided
    5.6 weeks annual leave pro rata
    Pension (subject to qualifying status)
    Sick leave entitlement
    Free DBS check.

    In order to promote continuity of our high care standards, you will be offered:
  • Induction,

  • Relevant training opportunities (including The Care Certificate),

  • Regular clinical supervision/review meetings,

  • On-going support from a dedicated Case Manager and HR department


  • Safeguarding
    ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
  • Proof of eligibility to work in the UK;

  • Satisfactory references, including your last employer;

  • An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed.