Divisional IT Business Relations Manager

Support the delivery of divisional IT Systems to support the Divisional Integrated Business Plan and Trust strategy.

Support the development of systems to enable efficient communications internally and externally.

Ensure any new system / upgrades to systems affecting divisional or Trust Business are tested thoroughly.

Ensure a robust contingency plan is in place for continuity of Divisional systems.

Ensure that the functionality of divisional IT Systems is utilised to maximise the benefits to users and support delivery of trust business objectives

Develop systems to improve operational and clinical processes to support divisional business objectives

Deputise for the Divisional IT Manager in their absence.

Provide advice and guidance on a complex range of facts and situations requiring analysis, interpretation, and comparison of a range of options.

Plan and organise a broad range of complex activities, formulate and adjust plans for the divisional IT systems environment.

Oversee operational management of divisional systems

Collaborate and communicate effectively with all stakeholders to ensure on-going development and support of divisional systems for clinical services.

Oversee contract management and financial arrangements for divisional systems ensuring probity at all times.,

• Develop and maintain effective communication and positive working relationships within the Division and throughout the Trust.


• Establish effective communications links with external agencies including GP practices, CCG's, Community Trusts and suppliers


• Communicate complex information to a wide range of members of the divisional directorates and service users.


• A key role will be to facilitate the optimal use of divisional solutions; this will require persuasion and negotiation.


• Discuss and correspond on technical issues of a highly complex nature with other IT professionals including suppliers, engineers, members of the trust and Directors IM&T teams, primary care and other IT users


• Work closely with other senior ICT managers within the Trust IM&T Department and across the Local Health economy and beyond ensure delivery of local and National IT agenda.


• process map existing and proposed workflow changes, and communicate these to users


• Communicate with operational staff in all Divisions to ensure that there is awareness of the current functionality of IT systems and the scope for IT to improve business processes.


• Have extensive knowledge and experience of NHS Services, IT Systems and related areas.


• Be experienced in using Microsoft Office packages and a range of specialist computer applications.


• Establish effective communication links with external agencies including GP practices, CCG's and suppliers., We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
  
  University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
  
  Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.