Digital Executive

We are looking for an enthusiastic Digital Marketing Executive to join our fantastic Digital and Marketing team. It's a broad, multi-skilled, exciting role that supports the continuous development and optimisation of our digital user journeys.

Core skills we're looking for to succeed in the role:

• Communicating with stakeholders


• Creative thinking / problem solving


• Customer focused


Nice to have skills, but optional:

• Analytical


• Commercially aware


What's involved

• Help deliver an optimised digital user experience that drives acquisition, boosts conversion, generates sales and retains customers


• Work with a wide range of stakeholders across the business to help prioritise requirements, and plan and deliver appropriate activities to enhance online commercial performance across the end-to-end digital journeys


• Assist with the creation and maintenance of content and information across journeys and websites as well as the development of a content management system to allow efficient and effective running of the websites


• Work closely with stakeholders in marketing, brand and UX design and provide support where necessary


• Operate within the required regulatory & legal standards to mitigate business risk


• Ensure compliance with company standards at all times


• Support in the achievement, tracking and reporting of KPIs


• Develop self at every opportunity to ensure maximum contribution to role
  
  Are you forward-thinking with a knack for communication? Do you excel in creative problem-solving and analytical thinking? If so, we need you!, 0-2 years of experience in digital marketing


• Experience in financial services preferable but not essential


Skills

• Good communication (both verbal and written)


• Has a mix of technical and creative flair, plus an analytical head


• Ability to work as part of a small team, at pace, and under own initiative


• Good time management, prioritisation and organisational skills


• Ability to think creatively and turn ideas from concept into reality


• An interest in UX design principles and best practices


• Basic understanding of content management systems, customer experience diagnostic tools (such as GlassBox) and working within a test and learn environment to enhance the online customer journey using A/B testing tools desired but not essential


Knowledge

• An understanding of digital technologies


• A passion for improving customer journeys and putting the customer at the centre of our website usability


• An understanding of viewing and interpreting data from dashboards


• An understanding of working within an Agile delivery environment


Behaviours

• Self-motivated and enthusiastic


• Confident in current ability and keen to develop


• Ambitious, proactive with a 'can do' attitude


• A customer centric approach and 'treating customer fairly' ethos


• Embrace, embed and incorporate the Company values


• Professional and personable with a flexible approach


• Ability to work across multiple projects effectively and within deadlines


• Able to work collaboratively with a variety of internal departments


• Strives to drive business improvements to contribute to the success of the business


So, if you're up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.

We've received some great feedback from colleagues on Glassdoor. Don't believe us? Check out our reviews for yourself!

What can we do for you?

People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy, take a look at all our perks in full here.

We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it's the people inside and outside our business that power us. They make us stand out, help us succeed. We're ambitious. We're growing. We've won awards.