Deputy Local Service Manager

The role of Deputy Local Service Manager will include:

• Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas


• Promoting best practice to ensure quality services are carried out by staff


• Ensuring effective support systems are in place and that we operate in a fully compliant way


• Supporting Local Service Manager in effectively managing the void process on any empty properties


• A good understanding of health and safety


• Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners


• Occasional travel may be a requirement of the role, therefore a full valid driving licence is desirable, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


• Proven management or supervisory experience gained within a social care environment is essential


• Previous experience of working in a CQC regulated environment is preferable


• NVQ Level 3 in Health and Social Care or equivalent


• Compassionate, understanding, and hard working with a hands-on approach to help achieve supportive outcomes


• Good written and strong communication skills


• Experience working with adults with a range of learning disabilities


• Prior knowledge of support planning, risk assessment and safeguarding


• Previous experience working under challenging circumstances


• Confident user of IT systems


Are you ready to be your best?

Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager at our CQC Scheme at New Milton, Hampshire.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)


• A pension scheme with employer contributions


• A variety of online discounts and rewards from major retailers


• Health and well-being plans


• Life assurance


• Family friendly arrangements, including opportunities for flexible working


• Tax efficient savings through our Cycle to Work scheme


• A wide range of learning and development opportunities