Deputy Health Club Manager

As a Health Club Deputy Manager, you will assist in the running of a member-only leisure facility. You will aid members through their fitness journey, whether that be providing tips or simply aiding their use of machines as well as carrying out managerial, admin and cleaning duties. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips plus staff discounts at all Brend Hotels . This is a great opportunity to work for a successful local company in Barnstaple, whilst expanding your knowledge and skills in a flourishing workplace environment.

What will I be doing?

As Deputy Health Club Manager at The Barnstaple Hotel, you will be the first point of contact for members. You'll offer a warm welcome, making yourself available and approachable to members should they need your assistance. You'll communicate with potential members, giving them information and help guide them through the signing-up process. Specifically, you will be responsible for performing the following tasks to the highest standards:

Welcoming guests and members with a friendly face at all times, signing them in and out of the club
First point of contact for all guest enquiries via telephone, email, face-to-face and social media
Depending on the shift pattern you may be responsible for opening /closing the club
Cleaning duties including all gym and pool areas and changing rooms ,incorporating drains,showers, toilets, sinks floors and sauna.
Maintain and check chlorine levels and plant equipment, recalibrate pool chemical levels
Processing Membership sign-ups and dealing with customer enquiries
Liaising with all departments including the management team
Taking payments and processing memberships and member sessions
Taking orders and serving food and beverages through the Aqua Bar
Maintaining public areas to a high standard of cleanliness
General management duties, including maintaining all records, writing rota's, training and recruiting staff
What are we looking for?

To successfully fill this role as a Deputy Health Club Manager at The Barnstaple Hotel, you should maintain the attitude, behaviours, skills, and values that follow

Candidates must hold Level 2 and 3 Gym Qualification

Pool plant training preferred, Positive attitude and willingness to learn on the job
Commitment to developing a thorough knowledge of products and health club membership packages
Previous experience in a similar environment and role would be beneficial
You'll be excellent at building a rapport with customers and your team
Excellent customer service and interpersonal skills
Flexibility to respond to a range of different work situations
Proven ability to lead a successful team

Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed

There are plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You'll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.