Customer Success Director (Credit & Collections Management)

Are you an experienced Credit & Collections Leader looking for a new challenge using your skills in a new direction? Customer Success is the new frontier for experienced Order-to-Cash professionals. You have a history of making O2C teams successful one by one - now is your chance to make many successful at the same time using your experience and our ground-breaking platform!

Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations?

Come and join us! Sidetrade is a global SaaS provider recognized by Gartner as a Leader in the Invoice-to-Cash space, as detailed in its Magic Quadrant: https://go.sidetrade.com/GartnerMagicQuadrant22.html

About Sidetrade and its amazing Customer Success team:

Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform digitizes the financial customer journey, empowering CFOs to secure and accelerate cash flow generation. Recognized as a leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America.

Sidetrade solutions automate the exchange of business documents with B2B customers (electronic orders and invoices…) and accelerate cash flow (credit, collections and dispute management).

The Northern Europe CS team consists of Customer Success Managers experienced in Credit Management who share a deep passion for technology and serving large organizations. Together, they are committed to bringing our advanced software technology to customers worldwide, making sure they get the most out of the Sidetrade solution(s) they use. Benefit from the collaboration with Sales team to support upsell and cross-sell.

If this all sounds good and you want to make an impact in a dynamic, rewarding, hyper growth company, Sidetrade is the place for you! Come and join us on this exciting journey as our next Customer Success Director for Northern Europe and APAC!