Customer Service
AXEL SOLUTIONS LTD
Customer Service
£35000
AXEL SOLUTIONS LTD, Park Town, Luton
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 6678883118ec4573a8a87563e56477b5
Full Job Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with product information, order placement, and issue resolution
- Enter customer data accurately into the system
- Upsell additional products or services to customers when appropriate
Communicate effectively in English and potentially other languages such as Spanish or other multilingual skills, Excellent phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Ability to upsell products or services effectively
- Proficient in English; bilingual skills in Spanish or other languages are a plus
- Ability to analyze customer needs and provide appropriate solutions
If you are passionate about delivering exceptional customer service and have the required qualifications, we would love to hear from you.