Customer Service

AXEL SOLUTIONS LTD

Customer Service

£35000

AXEL SOLUTIONS LTD, Park Town, Luton

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6678883118ec4573a8a87563e56477b5

Full Job Description

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.

Duties:

- Answer incoming customer inquiries via phone, email, and chat

- Assist customers with product information, order placement, and issue resolution

- Enter customer data accurately into the system

- Upsell additional products or services to customers when appropriate

Communicate effectively in English and potentially other languages such as Spanish or other multilingual skills, Excellent phone etiquette and communication skills

- Strong data entry skills with attention to detail

- Ability to upsell products or services effectively

- Proficient in English; bilingual skills in Spanish or other languages are a plus

- Ability to analyze customer needs and provide appropriate solutions

If you are passionate about delivering exceptional customer service and have the required qualifications, we would love to hear from you.