Customer Assistance Representative - East London
Enterprise
Customer Assistance Representative - East London
£24752
Enterprise, Ickenham, Hillingdon
- Full time
- U
- Onsite working
Posted 1 week ago, 24 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 45b4d9b87ab74a7c90c8c9b84bdfdff0
Full Job Description
- Building customer relationships
- Communication in person, over the phone and via email
- Marketing the business and building long term relationships
- Account Management duties
- Handling customer requests
- Problem solving
- Working to deadlines
- Administration duties
Your role will be to provide a high level of customer service by assisting both internal and external customers via the phone and in person, in addition to administrative support. If you have a strong customer service focus, close attention to detail, and strong computer skills this role could be for you., Business standard IT skills, including Microsoft Excel & Outlook - Excellent communication and customer care skills
- A tenacious, enthusiastic, and flexible disposition
- Experience of handling customer service enquiries via email, phone and in person
- Ability to manage multiple deadlines in a wide variety of administrative and operational tasks
- Ability to work well as part of a team, and also on your own when required
As part of our ongoing expansion, Enterprise has an exciting opportunity for a Customer Assistance Representative to join our team in East London., This is an exciting and rewarding opportunity where you can directly see your impact on the business. If you think this role sounds like the perfect job for you, then don't delay and apply today! - £11.90 p/hour, 10 month training programme - £1000 training completion salary increase
- On-the-job training & development
- 25 days paid holidays a year + public holidays
- Additional 5 days holiday after 5 years of service
- Life Assurance - 3 x Salary
- Short Term Disability
- Stakeholder Pension
- Relocation policy & benefits
- Our 'promote from within policy' means you can go as far as your talent will take you
- 42.5 hours
- Monday - Friday
- Either 08:30-17:30 or 07:30-16:30
Enterprise Holdings, Inc., manages the largest and most diverse privately-owned fleet in the world through an integrated network of more than 9,500 fully staffed neighbourhood and airport rental locations. This global network of independent regional subsidiaries and franchises also operates the Enterprise Rent-A-Car brand - as well as the National Car Rental and Alamo Rent A Car brands - in 90 countries and territories.
Enterprise Flex-E-Rent is its commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from 28 locations across the UK. Join our team and be one of the people driving our growth.
Hours