Customer Adviser - Brockhole

Full time, on a fixed term contract until the end of October 2024. Weekend and bank holiday working will be required., We're looking for a Customer Adviser to join us on fixed term contract until the end of October 2024 at our visitor Information Centre at Brockhole. You'll share your love of the Lake District with thousands of visitors and use your local knowledge to make their visit even more memorable.

What's it like to work here?
You'll be based at Brockhole Visitor Centre, a popular honeypot site in the centre of the national park. It entails working as part of a small team to deliver a friendly and enthusiastic information service alongside a great local retail offer.

The role
Your main duties and responsibilities include:

• Help visitors get the most out of their visit to the Lake District National Park area by providing a high friendly and informative customer service


• Working in the visitor centre shop and ensuring our retail displays are kept orderly and eye catching for our customers


• Being a keyholder and handling cash for the Information Centre


• Direct involvement with the stock management of our retail offer


• Responsibility for the safety and wellbeing of our visitors and staff by following all Health & Safety and fire processes
  
  Ideally you will have some experience of working in a fast-paced environment. Retail experience is preferred, as is a good knowledge of the Windermere area. However, the most important thing is that you are passionate about the Lake District and about sharing this passion with our visitors., We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By 'minimum criteria' we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.


Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.