Communications Officer

Here at Balfour Beatty, our work inspires communities and advances society. Our commitment to sustainability looks even further generations further., As a Communications Officer, you will be the champion for all aspects of communications, key accountabilities will include:

• Creating bespoke video content for us on various Balfour Beatty and East Sussex Highways channels, including social media.


• Social Media: Monitoring our social media platforms to manage public enquiries and signpost individual to formal reporting channels. Using the platform to positively promote East Sussex Highways, ESCC and Balfour Beatty.


• Planning: Development and implementation of communication plans in relation to major highway schemes, reactive, cyclical, and emergency works across the county.


• Time Management and interpersonal skills: Management of the delivery of consultations and communications to tight timescales liaising with clients to meet their expectation and agreed deadlines.


• Copy writing: Interpretation of complex and sensitive proposals, communicating these in a non-technical, considered way for the public, business community and key stakeholders. Drafting and getting sign off from all internal stakeholders for websites, letters, emails, social media, exhibitions, public notices, scheme boards, flyers, reports, and presentations.


• Stakeholder Management: Responsible for engagement of all service stakeholders and conveying key operational matters. Support regular stakeholder meetings and act promptly on any issues raised.


• Consultation: Organising and creating the marketing materials for public and stakeholder consultation events across the county. Supporting the management team during consultations both virtually and in person. Providing feedback from the events to the management team to review.


• Social Media: Monitoring our social media platforms to manage public enquiries and signpost individual to formal reporting channels. Using the platform to positively promote East Sussex Highways, ESCC and Balfour Beatty.


• Maintenance of the East Sussex Highways website for the public to report problems and find out more about our services
  
  Essential skills and experience:


• You will have experience of creating video content for publication across a range of channels


• This role requires a self-starter, who is motivated, organised and reliable with good interpersonal skills, strong writing ability and a customer centric approach


• The ideal candidate has experience of delivering communications campaigns with good copy writing skills. This should include stakeholder engagement experience, building a professional relationship with key clients, meeting expectations, delivering on promises, and keeping stakeholders informed and updated


• You will be able to translate technical engineering drawings into easily understood concepts to inform members of the public


Desirable skills and experience:

• Experience of delivering highway scheme communications


• Experience of working for a local authority
  
  Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers., At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
  
  As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits:


- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more