Clinical Advisor
South Central Ambulance Service NHS Foundation Trust
Clinical Advisor
Salary Not Specified
South Central Ambulance Service NHS Foundation Trust, Bicester, Oxfordshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 25 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 4661ba845f824307aae635c691db9919
Full Job Description
As part of improving access to urgent care services for patients SCAS operates the NHS 111 single point of access service. This enables patients to call a dedicated number 24/7 for health advice and information using a standard assessment process. The NHS 111 service operates 365 days a year and responds to callers over a 24-hour period. Working for the NHS 111 single point of access service, the Clinical Advisor carries out complex clinical triage in a sensitive manner providing assessment, advice and information in line with clinical assessment software whilst utilising professional judgement and referring to other agencies where appropriate.
Current NMC/HCPC registration - Registered general nurse (RN1, RNA), ECP or Paramedic - Recent professional experience - Triage experience - Customer service experience - Experience of dealing with emotionally charged situations - Ability to listen and communicate effectively, aurally and both orally and in writing - Ability to work as part of a team - Ability to organise and prioritise work - Ability to remain calm while working under pressure - Sympathetic, respectful and caring approach to others - Computer skills - Understanding of Clinical Governance and audit practices - Motivated towards further professional development.