Catering Admin Assistant

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated 'Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'. This is a great opportunity to join our clinical or non-clinical teams to create a positive and motivating environment within our trust. Come and join our team in this exciting time of change as we pride ourselves, our staff and our services on excellence.

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community."

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don't you come and join us. We offer a range of learning and development for all employees may you be clinical or non-clinical.,

• To work as part of the catering team in producing approximately 1600 patient meals and the

serving of 700 customers in the restaurant per day.

• To assist in all aspects of clerical work within the office including, placing orders, maintaining systems, recording patient numbers and processing menus, dealing with customer requests, filing, typing and any other clerical duties as required.


• To assist with the smooth running and appearance of the Trust, the post holder is expected to be flexible and work across the Facilities Directorate and the Trust, as required and appropriate to the grade., Other Statistics - deal with many phone call enquiries, assist in the processing of 1600 patient menus per day, and spend a minimum of 2 hours a day on the Catering software. Preparing and placing orders for over 30 different suppliers on a weekly basis. Producing menus / POS (marketing / posters) for the Restaurant based on Theme Days / Specials calendar provided by management. To ensure all hospitality is entered on the database / up date prices, and that all recharges / meal vouchers are completed. And that petty cash procedures are followed.


• Contribute to the successful overall performance of the Trust.


• Support the Trust culture of flexible cross-team working and commitment to delivering quality services and outcomes, which support the Government's policies on public health.


• Ensure you are aware of relevant organisational communications.


• Attend training courses and development sessions when required, communication and briefing meetings, communicating positively contributing to the teams and Departments objectives.


• Proactively identify additional support services, which would increase the efficiency of those you support and instigate these activities in agreement with your team.


• Maintain and improve your knowledge & understanding of the health service arena generally and more specifically the area of focus for those you support., You are responsible for:


• Undertake collection and collation of the patient menu cards as required, including special diet requests.


• Provide all Management Information Reports (MIFS).


• Filing hard and soft copies of all documentation, investigating queries with management in historical paperwork.


• Ensuring office equipment is maintained and operational at all times.


• Communicate with other staff within the department.


• Provide relevant cover during a colleague's absence.


• Place all orders requested by the department. All goods to be received in and invoices processed and sent for payment.


• Ensuring the Trusts Financial system is up to date and purchase orders are receipted to ensure expenditure is reflected in budgets in a timely manner.


• Deal with suppliers and accounts payable in terms of shortfalls / alternatives / credits and payments as instructed by management.


• Aid the completion of regular departmental stock takes with management.
  
  Evidence of adequate level of education


• Demonstrate adequate level of MS Office knowledge


• Excellent communication skills, Dealing with range of people with a customer service focus, Experience of working in a catering function
  
  Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.


The CQC recently rated the care provided by The Royal Berkshire NHS Foundation Trust as Good.

Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen., By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period.

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Royal Berkshire NHS Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites.

Staff Benefits

• Flexible working opportunities and a strong emphasis on your work, life balance


• Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff


• NHS pension scheme


• Employee Assistance Programme


• Money Advice Service


• Generous maternity, paternity and adoption leave for eligible staff


• On-site nursery (based at RBH)


• Full educational library services


• Cycle to work scheme, lockable storage for cycles


• Bus to work scheme


• Excellent rail and bus links


• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.