Casual Visits Centre Assistant

As a Family Support Worker stationed at HMP Maidstone, your primary responsibility entails assisting families during their visits
to loved ones at the visitor centre. The visitor centre offers various services, including play and children's services, along
with catering.

Your role within the PACT Family team involves being stationed primarily at the prison's visitor centre and visits hall. Here, you
will provide support, guidance, and advice to families visiting inmates. Additionally, you'll facilitate prison visits and family
days, as well as provide assistance with the play service.

Qualifications for this position include prior experience and comprehension of working with families in challenging environments,
preferably involving offenders and their families. Strong organisational abilities are crucial, as is the capacity to handle a
demanding workload effectively. You should also be capable of contributing to the planning and development of Pact's family
initiatives and possess knowledge of safeguarding and child protection practices. Excellent interpersonal communication skills are
essential, as is the ability to foster partnerships with various agencies., To be successful in this role you will have experience and understanding of working with families in a challenging environment,
ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding work load. You will have the ability to contribute to planning and development of Pact's family work and also have
knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and
ability to work in build partnerships with a range of agencies., appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team.