Business Support Assistant

You will work and support children's Social Care Teams, to deliver services to children, young people, and families. You should have good communication skills, and a working knowledge of Microsoft Office packages.

You will work within a Business Support Team and your main duties will include,Answering incoming telephone calls and dealing with customer enquiries/taking accurate messages.
Reception duties, including meeting and greeting visitors, deal with incoming mail and preparing outgoing mail.
Providing a typing service, which will include, copy/audio typing and document formatting.
Organising meetings and taking notes at meetings either via team or face to face.
Inputting and retrieving information from our case management system.
Issuing petty cash
Creating purchase orders and paying invoices using our financial management system,
Photocopying and scanning documents.Applicants must have a minimum of Maths and English GCSEs at grade 9-4, A-C and a NVQ level 2 or equivalent.

Please note that Together for Children is unable to provide Skilled Worker visa sponsorship for this position.

Together for Children is committed to developing and retaining a workforce that is representative of the diverse local communities that we support across Sunderland. We're striving to build an inclusive workplace culture where all employees feel valued and diversity is celebrated by everyone.

As part of this commitment, we work collaboratively with our established employee networks:

• Accessibility Network


• LGBTQ+ Network


• Racial Equality Network


We welcome and encourage job applications from candidates regardless of their age, disability, gender identity, sexual orientation, religion, belief or race, and background.

As well as an attractive and competitive salary, other benefits of working for Together for Children include agile working arrangements, membership of the Local Government Pension Scheme and a flexi-time scheme. A comprehensive health and wellbeing programme is also on offer to all employees.

Supporting documents
BusinessSupportAssistant Gr2.pdf (224.82 KB)
PersonSpec-BusinessSupportAdmin Gr2.pdf (139.97 KB)
Valuing ALL TfC statement of our intent to follow Equality and Diversity principles.pdf (49.47 KB)
TfC Behavioural Framework.pdf (920.86 KB)
TfC Employee Financial Wellbeing and Support.pdf (264.02 KB)
WORK FOR TFC INFOGRAPHIC.pdf (569.84 KB)