Business Analyst

An exciting opportunity has arisen for a talented and self-motivated business analyst to join our growing Business Analysis Centre of Excellence (BACoE). The BACoE strives to advocate and champion knowledge share of Business Analysis best practice, tools, and techniques, to drive innovation and continuous business process improvement.
Working on multiple high-impact client-facing projects, the business analyst will play a pivotal role in instigating and fostering robust professional relationships with senior stakeholders and subject matter experts to identify and analyse business needs.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well


• Client focus - Deliver on our promise


• Integrity - Always do the right thing


• Create opportunity - For our people to excel


You'll be responsible for:

• Directing in the analysis and resolution of client business problems by critically assessing information gathered through a range of elicitation techniques, driving implementation of significant business process improvement initiatives and effectively articulating the rationale for change.


• Defining, prioritising and effectively documenting requirements into a business requirements specification to evaluate and deliver value-add solutions which are aligned with the strategic objectives and business needs of the client through the orchestration of interviews and workshops.


• Working on software selection, procurement and implementation.


• Working on the implementation of standard Mace software solutions.


• Providing Office infrastructure setup and office moves.


• Managing whole IT strategy delivery for a project or programme.


• Providing information security projects including implementation of an information security management system (ISMS) and certification to ISO 27001.


• Helping with disaster recovery and business continuity planning.


• Providing selection of out-source and managed IT services suppliers.


• Supporting stakeholders with identification, clear definition, and prioritisation of solution requirements, securing user, project and programme management sign off as appropriate.


• Creating and refining epics, user stories and acceptance criteria.


• Engaging with IT software and service providers, supporting in user acceptance testing, product design and development to ensure the proposed business solution aligns with end user needs and business goals.


• Developing a strong working knowledge of the client IT environment, business goals, priorities, existing business processes and system interactions.


• Liaising with stakeholders to identify and gain a concise understanding of business problems seeking to 'engineer out' existing limitations, conflicts and pain points.


• Deep-diving investigation of business scenarios by conducting interviews, brainstorming sessions, and facilitating effective requirements elicitation workshops to draw business-relevant conclusions.


• Applying a wide range of analytical tools and techniques including gap analysis present state versus target state, SWOT analysis, options analysis, wireframing and prototyping.


• Producing a suite of high-quality documentation such as specifications, user guides, testing and training materials and post-implementation handover documents.


• Cultivating relationships and interact professionally with a diverse range of stakeholder groups including executives and subject matter experts to achieve agreed outcomes and effectively manage expectations around scope, delivery, and timescales.


• Consulting with other members of the project team including the project manager, development team, function leads and subject matter experts to understand current data management and reporting practices.


• Contributing to the setting of standard practices and processes for the BACoE and ensuring these are adhered to and best practice followed for continuous business process improvement.


• Supporting business analyst manager in developing resources, artefacts, and materials for the business analysis toolkit.


• Establishing and chairing focus/steering groups within client projects where required.


• Undertaking smaller project tasks to support the general successful delivery of the client commission.


• Undertaking maturity assessments related to IT processes and services.
  
  Demonstrable experience working within a business analyst capacity across a variety of IT projects.


• Formal business analysis certification like IIBA.


• A relevant project management certification like PRINCE 2, Agile, APM, CAPM or equivalent.


• Proven track record of supporting successful delivery of full project lifecycle IT large scale projects from initiation to deployment.


• Extensive knowledge of recognised IT project management methodologies including waterfall and agile.


• Organised, self-starter with strong problem-solving and decision-making skills.


• Analytical, logical thinker with excellent attention to detail. You are able to manage multiple projects simultaneously and prioritise tasks accordingly. You have excellent interpersonal and communication skills, both written and verbal. You are team-oriented, providing advice and guidance as required to support the overall team effort. You are proficient in Microsoft Office packages such as Excel, Visio and MS Project.


• You are digitally savvy, can build lasting client relationships and provide support to strong, motivated construction teams. You will be hungry to grow your career and enjoy the opportunities Mace have to offer.
  
  At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.


Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project., Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
#LI-Onsite