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Business Administration Apprentice TRANSLATE UK LIMITED

TRANSLATE UK LIMITED

Business Administration Apprentice TRANSLATE UK LIMITED

£14976

TRANSLATE UK LIMITED , Halifax, Calderdale

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3891b5881e474d8c9af78f00894493e6

Full Job Description

  • Assisting the team with Bookings requests, accounts queries and linguist registration

  • Taking bookings from customers and booking interpreters via e-mail and phone

  • Quoting for customers and negotiating rates with Interpreters

  • Cultivate and maintain relationships with customers, understanding their language service needs and positioning our services to meet them

  • Following up with interpreters to ensure effective delivery

  • Acting as a point of contact for interpreters and customers, recording issues and achievements

  • Accurately disseminating information and sharing appropriately

  • Ensuring daily, weekly and monthly deadlines are met

  • Ensuring jobs are not left open for longer than necessary

  • Reporting issues that may lead to quality and delivery to management

  • Closing jobs on the portal

  • Creating customer invoices

  • Credit control and Debt collection

  • Handling customer and supplier queries by telephone and email

  • Updating the databases and internal CMS

  • Assisting the team with all administrative tasks

  • Any other tasks as relevant, The apprentice will gain a Business Administrator Level 3 qualification from this apprenticeship

  • Functional skills in maths and English (if required)

  • How the training will be delivered is to be confirmed

    Translate UK Ltd is excited to be able to offer the opportunity for an Business Administrative Apprentice to grow with an expanding company and shape their future. Your role will be diverse, encompassing a wide variety of tasks, you'll need excellent administrative and communication skills, as well as a "can do" attitude to help support the team., IT skills, Organisation skills, Customer care skills, Number skills, Initiative, Non judgemental, independent, GCSE or equivalent Maths and English (Grade 4 / C or above) Desired

    Translate UK Ltd. was founded in 2006 to provide translation and interpreting services to businesses across the North of England. Since then, we have successfully grown and have expanded to work with clients in both the public and private sectors throughout the UK. We provide translation and interpreting services in and out of all major languages and we specialise in providing our services in even the most obscure languages. We are a family business at heart. Each of our clients, linguists and staff members is important to us, and we're proud of the community we've built here. Our team is passionate about people, and we provide a service which shows how much we care and upholds each of our core values: equality, integrity and excellence.

    You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training

  • qualifications, like an NVQ in a relevant field

  • industry or sector experience