Business Administration Apprentice - Northumberland Skills

What the candidate will be doing on a day-to-day basis

Undertaken individually or as part of a team, these are some of the duties expected to be undertaken by the post holder:

• Send & receive emails, accept & make telephone calls, deal with internal & external customers, answer straightforward enquiries, request support when needed



• Provide general administrative tasks such as processing financial information, creation & collation of documents, photocopying



• Operate general office equipment and maintain stock levels



• Maintain information systems such as filing, records management and booking systems



• Deal with incoming and outgoing mail in accordance with established procedures.



• Enter data into spreadsheets, databases and other electronic information systems, extract and distribute information as directed



• Operate bespoke software (EBS/Oracle/various educational software)



• Meet assessment criteria set by Northumberland Skills for Level 3 Business Administrator Standard



• Any other duties relevant to the post


Background on department

Northumberland Skills offer a range of full and part-time courses, and apprenticeship training programmes on behalf of Northumberland County Council empowering our learners with the skills they need to succeed and add value to businesses as they gain confidence, boost professional abilities to achieve more in life and work.

We deliver a growing range of courses to support young people with Special Educational Needs and/or Disablities (SEND) in education beyond 16 years old. Inclusive opportunities include a variety of vocational areas to introduction vocational skills, social skills and independence.

Type of person we are looking for

We are looking for an enthusiastic individual who is eager to learn and expand their knowledge and skills through hands-on experience.


• Grade 4 (c) GCSE Maths & English (or equivalent)


• A good general education demonstrating numeracy and literacy. An initial assessment will be carried out


• Excellent verbal and written communication skills


• Skilled in the use of multiple IT packages & systems
  
  We have some outstanding benefits to offer you, including:


• -26 days annual leave plus public/bank holidays


• -Automatic enrolment into the Local Government Pension Scheme

-Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
-Local government discount schemes available to all employees with offers at local businesses along with various national brands
-Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
-A range of salary sacrifice schemes are available

• Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality