Behavioural Lab Assistant

We are looking for a Lab Assistant to join the Research & Faculty Office on a permanent basis. You will be responsible will be responsible for the day-to-day running of research studies conducted in the Lab or staffing the reception desk when not the lead experimenter for a study run. You will have strong stakeholder skills as you will be the first point of contact for participants taking part in studies and will coordinate the efficient stewardship of participants in the lab.,

• High-quality support service provided to all stakeholders.


• Production of high-quality materials.


• Up-to-date diary management.


• Timely response to and resolution of enquiries, requests and issues.


• Accuracy and integrity of data in business systems.


• Development of relationships within and outside the team, and positive feedback from colleagues.


• Positive feedback from project managers.


• Compliance with processes, procedures and standards.


• Accuracy of financial records.


• Contributions to process reviews and operational improvements., London Business School; a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. It's where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
  
  Good communication skills and the ability to address a variety of stakeholders.


• Sound working knowledge of standard IT packages, systems and/or databases.


• Experience of software related to own area of specialism.


• Proactive approach to relationship development with colleagues.


• Good attention to detail.


• Good time management skills with the ability to organise and prioritise.


• Good team working skills and the ability to work collaboratively.


• Ability to interpret and apply guidelines to a specific activity.


• Experience in standard financial management processes.


• Experience of working in a customer facing environment.
  
  Generous annual leave of 27 days plus extra between Christmas and New Year


• Automatic enrolment to a fantastic workplace pension scheme


• Free onsite gym and swimming pool


• Amazing range of professional development to support your career path


• Enhanced cycle to work scheme


• Wellbeing offering to support your physical, mental and financial health


• Up to 5 days volunteering leave or parent /carer emergency leave


Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.