Beauty Coach (37.5hrs / pw)

Delivering exceptional customer service, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.,

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times


• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage


• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.


• Focus on customer loyalty, keeping customers returning to the brand


• Have the confidence to overcome selling challenges
  
  Passionate about skincare and beauty


• A confident and articulate communicator


• Comfortable in a target driven environment


• Pro-active and enjoy exploring new sales opportunities


• Customer-focused and results-oriented


You have :

• Experience in a hands on beauty or retail role with exceptional customer service skills


• Commercial awareness


• Excellent communication skills and can build relationships quickly


• Ability to be flexible and work shifts including weekends and evening
  
  Competitive compensation package


• 28 days annual leave (inclusive of bank holidays)


• Clarins For You - Our Reward and Benefits Platform


• Generous employee discount and training allocation


• Potential to earn up to 3% performance based bonus


• Career Development opportunities


• Access to a range of Wellbeing services through our Employee Assistance Programme