Band 4 Medical Secretary / Patient Pathway Co-ordinator

We are looking for an experienced and motivated individual to support the great care we aim to provide all our patients.

The gynaecology department at BHR operates from both King George and Queen's Hospitals. The role will involve providing secretarial support to a number of consultants in the department. The role is mainly based at Queen's Hospital, however the successful candidate will be expected to be flexible.

You will be part of a welcoming and patient-focused team of 9 other medical secretaries and will have the opportunity to work as part of a dedicated and multidisciplinary team.

The boroughs of Havering and Redbridge are Greater London Boroughs with good road and rail links with central London. There are excellent local cultural leisure and sports facilities with reportedly some of the finest state and independent schools in the country. There are crèches/nurseries attached to both Hospitals.

Only shortlisted candidates will be notified. We reserve the right to bring forward the closing date, should we have an overwhelming response. We are an equal opportunity employer welcoming applications from all sections of the community. Applicants who consider they have a disability will be short listed for interview if they meet the essential criteria. We also operate strict screening procedures for posts with access to vulnerable adults and children.

The Patient Pathway Co-ordinator (PPC) will work within dedicated specialty Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen's and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.