Assistant Manager

ellenor

Assistant Manager

£13421

ellenor, Crayford, Greater London

  • Part time
  • Permanent
  • Remote working

Posted 1 week ago, 17 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 6713d455470b493ab4aa52706324b28e

Full Job Description

  • Ensuring great customer service at all times and acting professionally on the premises.

  • Assist in ensuring that donated stock is steamed/cleaned, priced, and displayed in line with visual merchandising standards to maximise income for ellenor. Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily.

  • Assisting the Shop Manager with accurate staffing and volunteer levels so that the shop is open and adequately staffed for peak periods.

  • Performing annual performance reviews with the Shop manager.

  • Encouraging an open, honest, and welcoming working environment for staff and volunteers.

  • Maintain extraordinary levels of tidiness on the premises.

  • Maintain a safe working environment by following Health and Safety procedures and undergoing training as required.

  • Opening and closing the retail unit, ensuring that correct procedures are followed for banking, daily returns etc.

  • Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community.

  • Assist the Shop Manager in monitoring the shop's progress against targets and take appropriate action in line with Hospice directives.

  • Comply with statutory and mandatory training., To be aware of the philosophy of ellenor and to behave as a fit representative.

  • To abide by the Hospices general confidentiality policy

  • To be aware of guidelines stated in the staff handbook and all relevant policies and procedures.

  • To undertake a bi-annual performance review when a personal development plan will be discussed and developed.

    An effective team player able to interact successfully with staff, volunteers, and members of the public.

  • Ability to self-motivate and work autonomously.

  • Honest, reliable, and able to offer flexibility in working hours to suit the demands of the role.

  • Maintaining a smart appearance.

  • Demonstrate the ability to prioritise.

  • Is committed to the cause, staff values and philosophy of ellenor.

  • Excellent timekeeping.

  • To prioritise workload and think independently., Disability Confident

  • About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.