Administrative Assistant | East London NHS Foundation Trust

We are looking for a motivated professional with excellent communication and customer care skills to take on this busy, varied role supporting a clinical team.

To provide an effective and efficient administrative and clerical service to Children's Services Teams. S/he will be expected to work flexibly within the administrative team and contribute to the smooth functioning of the systems.

The post holder will be an experienced administrator who will act as one of the first point of contact for our patients and so must have outstanding customer service skills. The successful candidate will want to go the extra mile and integrate into the wider admin team. They should be someone who is looking to use the ELFT quality improvement frameworks to proactively continue improving processes for the benefit of clinical colleagues and patients.

They should possess good IT skills to include how to capture and manipulate data on excel. The job will be varied; acting as the first point of contact for service users contacting the service, uploading information and documents to the electronic patient records, liaising with patients/clinicians and compiling and distributing routine letters. Most importantly, this person must be a team player.