Administration Coordinator

This is a pivotal role in the support and development of our business. Working closely with the partners, managers and members of the team, you'll provide comprehensive support to them on a range of activities from client liaison, coordinating project activities, administration, front of house and compliance.

Main Responsibilities (including but not limited to):

Including but not limited to:

General office administration

Coordinating mail (opening, scanning, sending)

Producing letters, minutes, reports and bills

Preparing and editing presentations

Answering Client phone calls as necessary

Organising meetings including booking rooms, parking arrangement, external travel requirement as needed

Liaising with other teams such as the facilities team, the database team in terms of keeping client information up to date

Processing money laundering information

Liaising with the marketing team in terms of administration of business development mailings and events

Coordinate business development activity including organising and supporting events, creating target lists and background research

Recording results of business development activity and client gains

Assisting with news features, blogs etc.

Managing and maintaining a professional and welcoming environment

Organising hospitality

Maintaining records

Setting up new clients on our systems

Running compliance procedures such as anti-money laundering.

Managing client documentation using a variety of bespoke software packages

Helping to manage the client cycle from drafting tender documents, set-up of new clients to submission of final accounts to Companies House and HMRC.

Working with portfolio holders and completing all client procedures and related company secretarial services, management of client critical deadlines.

• Providing cover in the team for sickness, holiday and during peak times as required


• Training and upskilling other team members when required


• Some travel to other offices in East Anglia may be required


• A willingness to support occasional 'out of hours' events
  
  A minimum of English and Mathematics GCSEs (minimum grade C/4) or equivalent academic accreditation.


• Working in a customer facing role


• The ability to work both independently using own initiative and as a key member of a wider team


• Working in an administrative role


• Dealing with internal and external client matters


• Reporting to and working with a management team


• Microsoft packages, including PowerPoint, internet, email and computerised packages and ability to pick up internal systems quickly


• Able to work well as part of a team


• Adaptable and flexible: able to work on a range of different tasks, work under pressure


• Able to work to deadlines and work autonomously


• Strong attention to detail and work to a high level of accuracy


• Problem-solving


• Excellent customer service and communication skills, both written and verbal


• Take initiative


• Work methodically


• Sound judgment to identify and report problems to supervisors and lead on resolving them


Job Types: Full-time, Part-time,
• GCSE or equivalent (preferred), Administrative experience: 1 year (preferred)
  
  Company pension


• Cycle to work scheme


• Enhanced maternity leave


• Enhanced paternity leave


• Private medical insurance


• Work from home


Schedule:

• Monday to Friday