Administration Assistant

General Office duties

• Dealing with post


• Answering the telephone and passing on calls


• Reception duties such as greeting and looking after visitors


• Keeping computer records up to date


• Filing


• Using office equipment such as printers, photocopiers and fax machines


• Creating spreadsheets to assist management reporting systems


Admin support

• Co-ordinating weekly timesheets (agency usage)


• Preparing required copies of requested paperwork from Team Leaders


• Sending and monitoring receipts of policy updates


• Holding and maintaining IT inventory


• Maintaining security systems in relation to supported living services (key safe, laptop, password information, motability vehicles, ensuring changes following staff leaving)


Learning & Development support

• Assist the Training & Development manager to ensure all documentation relating to inductions and training courses is kept up to date


Operations support

Monitoring systems:

• Electronic filing of operation team reviews, support plans, meetings, checks etc.


Recruitment & Selection:

• Preparing induction packs for new starters


• Organising induction timetables, including all training needs and shadow shifts


• Contacting candidates prior to training to check attendance


• Organising training room (preparing refreshments when needed)


• Planning, monitoring and inputting online training completed


Workforce planning:

• Composing and sending contract change letters


Team working

• Promote positive working relationships which in turn promote the positive reputation of Glenelg Support Ltd


Personal and professional development

• Attend any identified training courses relevant to the role


• Participate in supervisions & appraisals