Team Lead (On-Site NDT) Rail Technical Services

We're looking to recruit an experienced PCN Level 1 or 2 qualified Railway Axles Ultrasonic Tester (UAT) to join us as the Team Leader for the NDT Field team. The primary purpose of this role is to lead Non-Destructive Test (NDT) services to our key contracts by conducting on-site inspection and testing in accordance with our procedures and industry standards to meet our contractual obligations in line with customer expectations.

The requirement to work remotely at customer sites may come at short notice; whilst this is managed well a high level of flexibility is required. Travel, accommodation, and overnight allowances when staying away from home will be available; there is also a premium applied when overnight shift working.

Serco Rail Technical Services (SRTS) is a leader in the provision of rail technical expertise working with organisations in the rail sector nationally and internationally including government, rail infrastructure managers, rolling stock companies, train operators and equipment manufacturers.

If you thrive in an environment where you're empowered to make change, share knowledge, develop yourself and immerse yourself to deliver on commitments to our customers then this is the role for you!, Actively support the Engineering Services Manager to plan and prepare documentation, personnel, and equipment to achieve contract delivery.
SRTS customer liaison for on-site activities.
Responsible person for on-site problem solving and decision making to achieve customer delivery.
Provide remote support to the NDT Field Engineering team/customers as required.
Responsible for ensuring the tools, equipment and PPE required for team on-site activities are in supply, in-date calibration (including and stand-by spares).
Identify and lead improvement activities.
Seek business development opportunities.
Ensure work is conducted in accordance with all relevant standards and Health and Safety standards.
Demonstrate professionalism when communicating with customers, prospects, and external authorities.
Recognise areas for personal and professional development and actively pursue.
Proactively manage own day to day workload.
Support the technical and professional development of the NDT Field Engineering team.
Deliver technical findings/reports to SRTS and (as required) to the customer.
Actively represent SRTS in external arenas

Essential - PCN Railway Axles Ultrasonic Tester (PCN Level 1 or 2)
Experience as NDT practitioner in the rail industry.
Proven leadership qualities
Good level of competency and use of Microsoft Office.
Numerate, accurate, with a good level of literacy.
Ability to work autonomously and make pragmatic decisions.
Good timekeeping.
High degree of flexibility and can deal with ambiguity.
Flexible to travel to customers across the UK.

Company van and test equipment
Company IT (laptop and printer) and mobile phone
Opportunity for overtime, flexible time and Time Off In Lieu (TOIL)
Up to 6% contributory pension scheme
25 days holiday
Learning and development opportunities
Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
A safe and supportive culture
Interesting and enjoyable work
A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.