Store Assistant - Oldbury

We are looking for an enthusiastic Store Assistant to help customers identify and purchase products they desire and to support the store team to ensure the smooth running of the store in accordance with company procedures. Store Assistant duties include selling, restocking, and merchandising. The goal is to provide high class customer service and to increase company's growth and revenue through sales maximisation.

You will be responsible for picking customers' orders and products, to serve and help all customers, keeping shelves well stocked with products, whilst ensuring the store is kept clean and presentable at all times., Pick customers order

Ensure all products are clean and correctly priced

Stock is put out on shelf to company procedures

Count stock accurately

Use of till / Retailer

Pack all orders in-line with the company procedures

Assist and arrange for items to be dispatched

Answering the phone

Invoicing of orders through our till system

Keep up to date with all promotional activity

Merchandising within the company guidelines

Book in all deliveries

Build on customer telephone orders

Assist with deliveries of stock coming into store

Transfer stock in / out to stores/suppliers

To help maintain a safe and secure environment for customers and colleagues

To make deliveries to salons within your area when necessary

Ensure high levels of customer satisfaction through excellent sales service

Maintain outstanding store condition and visual merchandising standards

Maintain a fully stocked store

Ascertain customers' needs and wants

Welcome and greet customers

Manage point-of-sale processes

Actively involve in the receiving of new shipments

Keep up to date with product information

Accurately describe product features and benefits

Follow all companies' policies and procedures

Proven experience as a Store Assistant

Excellent communication and interpersonal skills

Exceptional attention to detail

Thorough and punctual

Basic understanding of sales principles and customer service practices

Solid communication and interpersonal skills

Customer service focus

Friendly, helpful, confident and engaging personality

Basic administration skills

As one of the largest Hair & Beauty wholesalers in the UK, Aston & Fincher relies on the exceptional customer service and care provided by our Store Assistant.

Competitive salary

29 days holiday per calendar year

A contributory company pension scheme after 3 months service