Service Coordinator

Driving: Full UK Manual Driving Licence required and access to a vehicle
Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?
Step into the impactful role of a Service Coordinator and lead a dedicated team that's committed to making a real difference. We're here to support individuals dealing with unmet social needs and the challenges of loneliness and seclusion.

You're at the forefront of creating bespoke support that goes beyond the surface, creating lasting change and renewed hope. Through your guidance, those in need will rediscover their independence and embark on a journey to better well-being.
If you can ignite change with empathy and persuasion, this role isn't just a job - it's a chance to make a real impact. Step up to a role where your skills will help spread the power of kindness.

What will a day in the life of a Service Coordinator entail?

• This role manages a team of staff and volunteers who support people who are ready to be discharged from local Hospitals by transporting them home and settling them safely back into their own surroundings.


• You will meet with our service users and assess their needs, guiding or signposting them to connect with groups or to manage a health condition. You'll enable them to lead independent lives and improve their wellbeing.


• You will liaise with partnership agencies to promote the service and build meaningful links.


• You will produce and maintain monthly reports.
  
  Do you have strong leadership skills and a knack to get the best out of people?


• Are you a good communicator?


• Do you have knowledge of Health and Social Care services?


• Do you have a manual UK driving licence, held for minimum of two years, and access to a vehicle? (mileage will be paid).
  
  In return for your dedication and expertise, you'll get:


• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.


• Pension scheme: Up to 6% contributory pension.


• Flexible working: We do our best to accommodate your preferred work style.


• Learning & Development: Wide range of career opportunities + comprehensive learning.


• Discounts: Access to Blue Light Discount Card and employee benefits platform.


• Wellbeing Assistance: Access to mental health and wellbeing assistance.


• Team Working: Champion our mission in a collaborative team.


• Cycle2Work: Lease a bicycle through the scheme.


• Season ticket loan: Interest-free loan for commuting expenses.


We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.