Product Specialist

We currently have an exciting opportunity to be a Product Specialist based in our UK offices in Ardens Grafton, Nr Stratford-upon-Avon, Warks. The Product Specialist will be responsible for providing technical guidance and conducting research for software development projects while working collaboratively with software developers, product managers, marketing, sales, and technical support staff.

NOTE: This is a hybrid role where you will be expected to work a minimum of 2 days per week in the office. Our unique offices are located about a 10-15-minute journey from either the Stratford-upon-Avon or Honeybourne Stations.

In this role, you will be expected to:

• Assist the Senior Product Manager, and Product Management team, to deliver product advancements and innovations to existing and potential Transoft Solutions customers;


• Capture market needs and define requirements, support the definition of product strategy, prioritise product features and capabilities to define the product roadmap;


• Build and maintain strong relationships with industry experts;


• Keep up to date with new standards, regulations and guidance;


• Review and understand full capabilities and positioning of competitor products, including any competitive intelligence activities such as developing detailed reports and summaries for key stakeholders;


• Provide input into new development ideas, develop marketing plans, report on customer feedback;


• Manage and lead technical research initiatives to support market research and market sizing exercises;


• Prepare vision statements, use cases, technical specifications, and requirements documentation for use by Software Development and liaise with product users prior, during, and after product launch, including alpha and beta test phases;


• To be aware of and follow procedures defined in the company Quality Manual;


• Conduct regular reviews and testing of software releases to verify outputs as well as provide user feedback regarding UI & product functionality;


• Assist in developing marketing assets including collaterals requiring technical content or substance (e.g., white papers, blogs, graphics, press releases, advertising content);


• Conduct product webinars, User Groups, and presentations to showcase products or industry news;


• Manage, maintain, and develop technical training content, including presentation content;


• Provide second line support and domain knowledge to the Support Team on technical issues;


• Provide product demonstrations and support to the sales team on any technical inquiries from potential customers;


• Represent Transoft through client site visits, conferences/tradeshows.
  
  You hold an appropriate Engineering or Transportation degree, or equivalent, from an accredited university.


• You have 3+ years of relevant and progressive experience in transportation planning and traffic engineering for roadways and highways (after receiving your professional engineering license);


• You have experience with traffic signage and road marking plans, traffic signal design, and traffic management plans;


• You have been involved in transportation planning and engineering projects for roadways, highways, and sustainable transport facilities;


• You have a working knowledge of highway and traffic regulations and guidance., such as TSRGD and TSM;


• You are aware of best practices and the latest technology in the transportation engineering industry;


• You have strong presentation skills and have experience of undertaking consultations to progress projects through to their conclusion.


• You have been involved in client relationship building and business development activities, including marketing and attendance at conferences and seminars;


• You possess strong verbal and written communication skills, including the ability to communicate effectively, respectfully, and tactfully;


• You demonstrate proficiency in AutoCAD and Civil 3D or other CAD platforms, particularly in the application of traffic management design.
  
  Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialised software for aviation, civil infrastructure, transportation, and operational professionals. In its 32nd year and with over 50,000 users in 150 countries worldwide, the company's success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver., We offer a flexible working environment that embraces both in-person and remote work;


• We offer a number of employee programs and benefits focused on healthcare, retirement savings, rewards and recognition;


• We are committed to providing professional growth and development opportunities;


• We give back to our communities through global initiatives and donations;


• We work hard, but we like to have fun too.


At Transoft Solutions, we embrace diversity, as we strongly believe that our diverse backgrounds, coupled with our cultural and experiential differences make us stronger and better positioned to support our global customers. We are a collaborative group of individuals who value respect, professionalism, creativity, drive and compassion, and we pride ourselves in being a socially responsible company that does its part in making the global community a better place for everyone.