Patient Navigator - Cancer Services | East Lancashire Hospitals NHS Trust

An exciting opportunity has arisen to join the Cancer Services Administration team at East Lancashire NHS Trust

To provide full administrative support to the Best Practice Timed Pathway meetings and proactive monitoring and tracking of the cancer patients, ensuring that their journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times Targets. It is imperative that the post holder has a full understanding of the Cancer Waiting Time Targets, and the impact these have on both patient and trust, in order to educate and advise key personnel on all aspects and requirements of the Cancer targets.

Track and guide (virtually) the patient through the cancer pathway using the Hospital systems ensuring there are no delays which will prevent the patient achieving the cancer waiting time targets. Ensure diagnostic investigations are carried out in a timely manner and the results of such are made available as soon as possible to clinicians

Be responsible for identifying patients coming into the Trust referred either via the 2 week wait route or other routes (at positive histology).Be responsible for identifying and resolving delays in the patient pathway.

Ensure the exchange of data in relation to the Cancer patient journey. Ensure all data in relation to the patient journey is supplied for input onto the Cancer Services Database.

Highlight any regular system bottlenecks and contribute ideas to resolve these.

Work closely with the Cancer Management Team and Service Improvement Leads to continually improve the patient journey.

Ensure data entry of patient details to Cancer Database.

Be able to identify and advise clinical teams on when adjustments can be made to the patient journey, ensuring these are documented in both the patient case notes and within the Cancer Database.

Support and attend weekly Patient Tracking List (PTL) meetings, which involve the Business Managers, Assistant Business Managers, MDT Co-ordinators and Cancer Business Manager. Ensure all recommended actions are dealt with expediently and escalation procedures followed.

The post holder is required to adhere to all Trust Policies and Procedures.

All employees are required to comply with employment legislation and codes of good practice.