Industrial Sales Apprentice Thorne and Derrick

Thorne and Derrick

Industrial Sales Apprentice Thorne and Derrick

£20300

Thorne and Derrick, South Pelaw, County Durham

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 2 weeks ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 0a2d5923e3ae4278ad7dfb782d7204d9

Full Job Description

  • Taking customer enquiries from receipt, through to order and ensuring excellent customer service at all times

  • Understanding product ranges in depth and being able to provide the most appropriate technical solutions to customer problems as well as acting as a technical support for other members of staff

  • Liaising with our manufacturers over pricing, lead times deliveries, technical issues

  • Developing new sales opportunities by phone, email and face to face visits

  • Turning new customers into high spending key accounts

  • Looking for and developing new suppliers of products

  • Utilising and maintaining our Sage CRM system

  • Understanding and working within our SAGE Accounts program

  • Producing sales and marketing data for review

  • Attending and running stands at trade shows

  • Working with the marketing team to develop new innovative and targeted schemes


  • The training you will be getting

  • On Point Apprenticeships programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team.

  • Using their expert knowledge gained from time spent in the industry, we have tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace.

  • As one of our learners, you will benefit from, help, guidance and coaching from our dedicated team whose job it is to ensure your success.

  • Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2 Apprenticeship qualification.

  • In addition to your written work, you will receive training on products, sales skills and technical certification and standards. This will be provided in-house and by accredited third parties.

    Communication skills, Attention to detail, Organisation skills, Problem solving skills, Number skills, Team working, Punctual, Ability to retain information, A confident telephone manner, GCSE or equivalent Maths (Grade 4) Essential

  • GCSE or equivalent English (Grade 4) Essential

    Thorne & Derrick has been in existence since 1985 and are the UK's leading distributors of High Voltage Power Cable Accessories and Hazardous Area Electrical products, supplying worldwide to the Utilities, Renewable Energy, Construction, Rail, Oil and Gas, Petrochemical and Process sectors.

    You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
  • training

  • qualifications, like an NVQ in a relevant field

  • industry or sector experience