Head of Resourcing and Recruitment

Provide leadership to the Recruitment, Temporary Staffing and Accommodation Teams, ensuring delivery of the resourcing service within agreed key performance indicators and service level agreements. Responsible for the day to day management of the Recruitment, Temporary Staffing and Accommodation Teams, undertaking regular group and one to one meetings and ensuring the support and resolution of operational issues of the teams. Maintain oversight of the performance of the Recruitment and Temporary Staffing Teams against internal targets and regional / national benchmarks, driving improvements to ensure best in class status. Provide inspirational, compassionate leadership to the recruitment teams and the wider HR function, leading by example and role modelling people-centred behaviours. Act as the budget holder for the recruitment service, authorising the purchase of supplies, signing off overtime payments / time sheets and managing the budget within the Trust Standing Financial instructions
Manage the resolution of resourcing and recruitment complaints, conflicts and issues from staff, other internal and external providers and partners in a timely manner, according to policy and ensuring that any changes to practice required are carried out and evaluated. Act as the system lead for all e-recruitment and e-resourcing systems (i.e. TRAC, NHS Jobs, Trust ID, BankStaff and 247) liaising with suppliers to ensure consistent and reliable service delivery. Ensure robust and effective on-boarding processes are in place, so that new starters feel engaged throughout the process and have access to core systems from day 1 of their employment. Work with the procurement team to regularly review and manage Agency contracts ensuring compliance with Framework requirements, NHS England and NHS Employers governance requirements. Undertake regular review meetings with key contacts and assess performance and compliance against a robust set of KPIs. Provide robust management information relating
to temporary usage, fill rates showing bank versus agency, use of escalation resources, use of premium rates and incentives and submit to NHS England, Executive colleagues/committees as required in relation to usage, governance and exception reporting. Undertake IR35 assessments in relation to potential interim workers/service providers. Lead on internal and external recruitment campaigns for the Trust, arranging open days/job fairs/exhibitions/events, virtual tours, some of which may fall outside of normal working hours. Lead contact for the Trust subcontractor for the management of the onsite Accommodation Service (Medirest) to ensure service delivery is compliant with the contract Please see attached job description for further information.