Deputy Technical Service Manager
Abnresource
Deputy Technical Service Manager
Salary Not Specified
Abnresource, Leeds
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 13 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 9f8cfc86a3cf49e897aef0b9d998891e
Full Job Description
- Provide expert product support and advice to global customers and sales agents. Develop comprehensive product information to support value propositions and promote the organisation's image through impactful presentations.
- Tackle complex customer issues, often working with incomplete data sets. Understand and process complex technical information to devise and communicate effective solutions.
- Establish and maintain relationships with key technical decision-makers and influencers within the customer base to sway product choices in approval programmes.
- Keep abreast of global technical developments involving Classification Societies, regulatory bodies, and OEMs. Aim to be a recognised expert in relevant industry sectors.
- Provide essential coaching and training to the sales team, focusing on specific application areas and techno-commercial aspects related to new product development. Work closely with R&D to bridge customer needs with internal innovation efforts.
- Assist the Technical Service Team by analysing condition monitoring test reports and delivering feedback to sample providers.
- Act as a company ambassador at conferences, field trials, inspections, and customer meetings.
- Mentor and coach the team to ensure competency, motivation, and flexibility.
Degree level or equivalent in chemistry, engineering, or a related technical discipline. - Strong background in technical/engineering fields, preferably with knowledge of tribology.
- Familiarity with marine and textile industries, along with a solid understanding of applications and products within the marine, textile, industrial, and food-grade markets.
- Demonstrated commercial acumen.
- Must possess a full driving licence and be prepared to travel globally as needed.
This role is ideal for a dynamic and proactive individual who is ready to take on significant responsibilities and drive technical service excellence in a global setting. If you are looking for a challenging opportunity to grow and make a substantial impact in a specialised industry, we encourage you to apply.