Client Engagement Officer (North)

We are looking for a Client Engagement Officer to join us on our journey of growth and further success in 2024.

As we continue to grow and expand our high performing commercial teams, we are looking for energised and experienced client engagement professionals to join our teams on a field/remote basis to drive further quality growth across our diverse client base.

As a Client Engagement Officer, you will increase Key Account lead generation of prospect learners, by engaging site and senior level stakeholders and presenting the client proposition and apprenticeship opportunities. You will improve our overall lead generation conversation rates by maximising campaign effectiveness and enhancing our customer service experience, allowing consistency with our customer retention and encouraging repeat business.

If you are target drive, hungry to make a sale and achieve your targets with strong experience in B2B and pitching to clients at site and senior levels to showcase the benefits of apprenticeships then we want to hear from you!

Key elements of this role includes...

. Create and support lead generation campaigns across selected key accounts

. Build strong relationships at site level, supporting the overall client service experience

· Engage employers at all levels from site level to senior teams

. Promoting apprenticeships and other commercial training courses, highlighting the benefits and return on investment

. Translate learning and development solutions in saleable propositions

. Remain up to date with sector industry trends and development

. Increase volumes of learners across a portfolio of clients and key accounts

.Adhere to GDPR regulations and all internal information and data security policies and procedures

Experience in lead generation with a business to business (B2B) environment

. Experience in driving positive results with strong sales knowledge and a hunger for success

. Experience communicating at site and senior levels

. Self-confident, friendly, approachable, and able to represent Paragon Skills

. Commercially aware and knowledge of further education sector

. Energetic, positive and forward-thinking team player with

. High level of enthusiasm and a desire to make a difference and inspire success

· IT literate including MS Office suite and bespoke CRM systems