Business Administrator Apprentice

Work as part of the invoicing team to ensure that accurate Invoicing and effective customer service is provided across all functions within the business, always maintaining a professional & courteous approach supporting our Customer Charter.

• Daily database management of open Engineering jobs


• Pricing and invoicing generation daily


• Chasing internal departments for required information to enable invoicing to take place.


• Submission of customer reports


• Uploading invoices to customer invoicing portals


• Investigation of invoice queries and raising credit notes


• Maintenance of invoicing database


• Any ad hoc duties as and when required to support the business.


• Retrieve all phone and email messages and process accordingly within SLA.


• Management of customer queries and complaints through to completion


• Processing of orders to ensure all work is carried out and invoice created.


• Proactive approach to management of customers work load


• Cost & close all jobs for invoicing in accordance with customer requirements.


• Liaise with all internal teams to ensure effective response to customers and work completed within SLA


• Effective communication with internal and external customers
  
  BLEC GROUP consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great BLEC GROUP employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:


• Self-motivated, with a proactive approach to workload


• The ability to work independently with a passion to learn.


• Be able to demonstrate excellent administration skills


• Customer focused with the ability to resolve customer queries efficiently.


• Analytical in approach


• Exhibit a high degree of professionalism and resilience.


• Experience of manipulating data using Microsoft Excel and other appropriate packages


• Strong organisational skills


• High attention to detail


• The ability to handle multiple priorities with a structured approach


Job Types: Full-time, Apprenticeship,
• GCSE or equivalent (preferred)


Language:

• English (preferred)
  
  BLEC GROUP growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring. We are currently looking to appoint a new Business Administrator located at our office in Plymouth.
  
  Company pension


• Employee discount


Schedule:

• Monday to Friday