Account Manager
PDQ IT Support Ltd
Account Manager
£35000
PDQ IT Support Ltd, Billericay, Essex
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 16 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: fd3012d127b14b0da02c947c6e4e3b6e
Full Job Description
- Manage and upsell to a portfolio of existing clients.
- Regularly conduct client update calls/meetings.
- Document client interactions using our CRM system.
- Proactively address and resolve client issues.
- Collaborate with the team for lead generation and revenue growth.
- Share insights and knowledge with other Account Managers.
- Understand market dynamics, client needs, and competitive landscapes.
- Contribute client feedback for product development.
Are you experienced in Account Management or Sales within the IT industry? - GCSE or equivalent (preferred), Account management: 3 years (preferred)
- sales: 3 years (preferred)
- Sales Account Executives & Managers: 3 years (preferred)
PDQ are growing rapidly and as a result we are now expanding our Account Management team and require another Account Manager to be based at our HQ in Billericay office., PDQ are a Solutions Provider specialising in delivering exceptional IT Solutions to a diverse portfolio of clients, mainly in the SME and non-profit arena, is searching for a skilled communicator, adept at presentations, and with a positive attitude. This role is perfect for someone who is self-motivated and thrives in an independent work environment. You will be joining a close-knit team environment where staff members with over ten years of service have become essential components of this family-like atmosphere. They value camaraderie, communication, and teamwork, which is why they encourage an office presence. - Be the primary contact for a portfolio of SME and non-profit clients.
- Deep understanding of their services and clients businesses to develop trust and rapport.
- Focus on increasing client satisfaction, loyalty, and retention.
- Actively seek new business opportunities, managing sales cycles from initiation to deal closure.
- Work with our team to meet and exceed business revenue targets.
Competitive Salary & Package - Engaging and enjoyable work environment
- Generous holiday allowance plus bank holidays
- Monday to Friday
- Commission pay
- Performance bonus
Ready to take the next step in your career?
Looking for a role with a dynamic and supportive team?
Must have a Full Driving licence.
If you have 3-4 years of experience as an Account Manager or in a similar client-facing role within the IT sector, we want you!,
Role insight:
As an Account Manager at Tech Solutions Provider, you will:
Job Types: Full-time, Permanent
Pay: £25,000.00-£35,000.00 per year
Schedule:
Supplemental pay types: