Used Car Manager - Volkswagen Loughton

We are seeking an experienced Used Car Sales Manager to join Marshall Motor Group and lead our sales team at our Volkswagen Dealership based in Loughton. This role will see you use your sales management experience to lead the team in delivering good outcomes for our customers.

Reporting to the General Sales Manager, this is a fantastic opportunity to join a leading automotive group whilst representing an amazing brand. You oversee a team of Sales Executives and a Transaction Manager, the team oversee both New and Used Vehicle Sales. We are looking for someone to drive the team and Business forward. Must have previous experience in budgeting and forecasts

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

What will I do?

• Managing the Sales Executives and Transaction Manager.


• Motivating the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles, finance and insurance products


• Liaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in an efficient and effective manner


• Working to promote vehicles and services on offer in the dealership and online


• Ensuring excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scores


• Collating finance proposals for customers which are in the best interests of the customer
  
  To be successful in this role, you will have previous experience as a sales leader within the automotive industry. Whilst brand experience is preferred, it isn't essential. In addition to your experience, you will demonstrate the following:



• Excellent relationship building skills with internal and external stakeholders


• Ability to lead and motivate a team to achieve both quality & quantity goals


• A calm and professional manner


• A commitment to the Marshall Values of People, Customers, Integrity and Innovation
  
  Marshall Motor Group is one of the UK's 6th largest car dealer groups representing 23 of the world's most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.


We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.,
• If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.


Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Hours: Full-time, 42.5 Hours per week, Monday to Friday with Weekends on a rota basis.

Salary: Basic plus OTE up to £60,000 (site dependent), plus a company car

Benefits: 25 days annual leave plus bank holidays, lifeassurance and pension scheme