Traffic Caseworker

Warwickshire Police

Traffic Caseworker

£24462

Warwickshire Police, Sydenham, Warwick

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 4c8d62ebe3db44be8a4691fdaa14eae7

Full Job Description

The purpose of this role is to provide an efficient digital case file preparation service in support of case management throughout the prosecution process in with national and legislative requirements., 1. Respond to a range of requests for information received from Solicitors, Insurance companies, third party suppliers, Councils, Courts, Crown Prosecution Service and any other interested party.

2.Research and collate details of court hearing outcomes in the Magistrates and Crown Courts, this entails knowledge of the sentencing guidelines and ensures Warwickshire Police and national IT systems are updated accurately to ensure all offender histories are complete.

3. Accurately record, file and retrieve all interview media (including all vulnerable witness interviews such as child and adult sex offences) to support the prosecution case.

4. Make best use of technology in order to support performance and interrogate Force Systems such as Police National Computer, CRIMES/GENIE, Pentip, CRASH, Athena, Vatres

5. Record all completed files on the ARMs systems ensuring that they are MoPI compliant and in line with the Force Retention and Management Information Policy, ensuring easy retrieval of any historic papers.

6. In promotion of Restorative Justice national guidance, manage all out of court disposals such as Conditional Cautions where the penalty is Victim led, Drug referral/rehabilitation schemes, education over prosecution outcomes for all ranges of offences.

7. In commencement of initial court hearings, set first court dates on Case Preparation system to interface with Courts and Crown Prosecution Service systems to ensure all agencies are aware of the first court appearance information within national and locally agreed timescales.

8. Raise a Postal Requisition, creating the relevant offence wording along with a Streamlined Digital File and allocate a court hearing date. Followed by a digital update to the courts and CPS whilst sending the postal requisition to the defendant.

9. Supply information to Solicitors and insurance companies ensuring the correct information is obtained and supplied in the appropriate format and within required deadlines. Ensure documentation is edited and released in accordance with the organisational protocols and legal requirements maintaining security and confidentiality of data in accordance with law, policy and procedures.

10. To carry out quality assurance checks on 'out of court' disposal files and information recorded on Force systems.

11. To review Crown Court lists daily to identify sentencing hearings and ensure timely receipt of the final hearing outcome and subsequent updates to local and national IT systems.

12. To prepare antecedent information in line with required of the relevant Practice Direction.

13. To prepare documentation providing departmental performance information.

14. To process traffic offence reports, fixed penalty tickets, single justice procedure cases and other minor traffic offence administration.

15. To provide administrative support to Warrants management.

16. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

SPECIAL CONDITIONS:

  • Frequent Physical Effort required

  • Exposure to disturbing/unpleasant images or tasks

  • Working hours between 0700 and 1700hrs within the Flexi- time scheme with a requirement to work outside of core office hours (0800-1600) on a rota as required.

    Knowledge:

  • Educated to GCSE/ level 3 or equivalent, with an A - C grade in English and Maths.


  • Experience:
  • Previous administrative experience., Excellent oral and written communication skills.

  • Proven ability to work to strict deadlines whilst managing a high workload.

  • Competent in the use of IT, including Microsoft packages or equivalent.

  • Proven ability to file and retrieve data numerically and in alphabetical order.

    Why work for Warwickshire Police?


  • Warwickshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
    If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people's lives, variety and the chance to broaden your experience, then Warwickshire Police is the force for you.

    Equality, diversity and inclusion

    Warwickshire Police are committed to equality, diversity and inclusion.
    We are working hard to increase diversity and inclusion within the Constabulary, where communities are under-represented, including those from minority ethnicity communities, people of all ages, abilities, faiths, religions and gender, LGBTQ+ communities and those from other disadvantaged or marginalised backgrounds, who share our values and wish to make a difference to the communities we serve.
    All applications will be treated on merit, based on the evidence provided in your application and suitability for the role you have applied for.

    Recruitment and Selection Policy

    Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.