Temporary Enrolment Assistant

1 Provide customer service and admin support to the Student Services Admin Team. Duties include:

• welcoming and directing new students to the college



• preparing and collating information for staff and students using Microsoft Office and college systems



• responding to phone and email enquiries promptly



• maintaining filing and document management systems



• shredding or disposing of confidential waste


2 Communicate with applicants, students and their parents via phone, Teams and face-to-face

3 Carry out duties with efficiency and diplomacy, ensuring confidentiality is maintained at all times

4 Carry out such other duties within the Student Services Admin Team and Reception commensurate with the grade of the post.


• GCSEs (or equivalent) including Grade C in English and Grade D or above in Mathematics


• Accuracy and attention to detail


• A desire to achieve excellent interpersonal, communication, organisation and administrative skills


• Energy and enthusiasm for providing excellent customer service


• Commitment to maximising opportunities for own learning and development


• Flexibility in working pattern to cover peak times
  
  Brockenhurst College has an exciting opportunity for a Temporary Enrolment Assistant to join the team in Brockenhurst. You will join us on a casual basis, and in return, you will receive a competitive salary of £13.10 per hour including holiday uplift.


We are a high-achieving college who attract around 3,000 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.
Organisation
Brockenhurst College
Curriculum/Support Area
Student Services